How Will Our Service Work During Lockdown?
Order your repair
You can find your repair by using the drop-down menu or by searching for your device in the search bar. If you have any trouble, we can help via our Live Chat.
Drop your device off to us
Select at checkout which of our 2 stores you want to drop your device in for repair
117 St James Street, Newport, PO30 5HB
31 Union Street, Ryde, PO33 2DT
We carry out the repair
Our highly trained repair technicians will carry out the repair and test your device on camera for quality control.
We will let you know an estimated time of repair when you drop your device into to us. We will be as quick as we can as we know how much you love your gadgets.
How Do I Place an Order?
You can place your order by searching for the make and model of the device you need to repair in the search bar or drop-down menus.
If you are viewing our website on a mobile device, please use the 3 slashes at the top left of your screen to find your device.
- find your device that needs to be repaired from our menus or search bar (iPad Air 2)
- select the repair you need (Battery)
- add to basket & check out the order
- drop your device in to us or post us your device
- we will contact you when your device is ready
Any problems please use our Live chat feature and we will answer you asap
What Shipping Methods Are Available?
If you are on the Isle of wight or anywhere in the UK and want to post us your repair, you can rest easy knowing your treasured device will be returned via tracked & traced special delivery. Please select the correct return my device shipping option at check out.
How Long Will The Repair Take?
At iFix Local we stock thousands of parts so we are able to provide a fast same-day repair service on the most common repairs. Some repairs such as liquid treatments or data recovery can take a little longer. We can only promise to be as quick as we can while we get used to the new way of offering a safe repair service for you and our staff.
Some parts when ordered are being a little delayed with the postal service under such strain at this time.
How Do I Track My Repair?
We will contact you when the repair is complete. Our normal tracking facility is temporarily unavailable while we upgrade our internal systems. You can always email, Live chat or Facebook messages to stay in touch.
How Should I Contact You If I Have Any Queries?
We love to help our customers so we have a very easy to use live chat feature where you can talk to one of our team members. If that is not your thing you can send us an email to email@example.com
Always happy to help!
What Kind Of Warranty Is Offered?
We take great pride in each and every repair and have spent years finding the perfect suppliers of the best quality parts on the market to offer the best repair service possible. All of our repairs are covered by a minimum of 3 months manufactures warranty on the parts we fit and a lifetime warranty on our workmanship.
Some of the parts we fit are covered with an extended 6 month, 12 months or lifetime warranty and will be detailed in the repair description.
All of our warranties are not an insurance policy against damage accidental or otherwise.
Our warranties are only against the manufacturing defect only.
(Please note liquid damaged devices are not covered under warranty)
You can read our full terms and conditions here.